Marketing management and
planning
The Marketing Quotient framework was developed in 2019. It was recently revised ahead of its anniversary.
The Marketing Quotient framework was developed in 2019. It was recently revised ahead of its anniversary.
Innovation fails when unsubstantiated novelties become distractions and create inertia
Take a systemic approach to marketing management. Start internally with structure and processes then expand out to the marketing landscape; creating competitive advantage with programs that empower and engage employees, partners, and customers.
Value creation
Prioritise go-to-market, product development, and scaling opportunities. Break goals into department objectives and the subsequent initiatives individuals take accountability for.
Value extraction
Deliver incremental gains through capability in people and systems. Horizontal mobility and role re-definition become more important to maintain culture and institutional knowledge as platform automation simplifies human tasks.
Value protection
Reach the right audience; increase lifetime engagement. Recognise trend adoption is faster, is increasingly fleeting, all the while appearing more widespread; and lay groundwork for the external relationships needed to be invited into the idealogue when it matters.